Jobs at Illumicrate

Posted on January 4 2021

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We are looking for people to join the Illumicrate and Cureadosity teams!

Please read this full post carefully before applying:

  • We are looking for THREE (3) new team members, each with a different role as described below.
  • Send a separate application for each role you are interested in.
  • You must be 18+ to apply.
  • We can only accept applications sent to the email address with the relevant subject line as below. Applications sent via any other medium will be discounted.
  • All roles currently available are part-time.
  • Applications close on Sunday, 17 January 2021.
  • Due to the high volume of applications, we will not be able to respond to all candidates.

About Illumicrate and Cureadosity

Illumicrate is the original UK book box subscription. Founded in 2015 as a quarterly subscription, today, Illumicrate has a monthly book box subscription, a monthly book only subscription, and offers special edition boxes, exclusive editions of books, and more, in our shop. We don’t limit ourselves to YA and feature all genres.

The books we feature and sell are unique to us. We work closely with publishers on creating exclusive editions specifically for our monthly boxes. We are also the pioneers of aligning special edition boxes with highly anticipated releases, with The Language of Thorns by Leigh Bardugo being the first of these in 2017.

Cureadosity is the uncomplicated picture book subscription box for 2-6 year olds. We aim to bring your little ones a diverse range of stories and make reading time a fun and enjoyable experience for all. Customers can choose from monthly, bi-monthly, or quarterly boxes to suit your family’s needs.

We were born of the need for picture book recommendations, but it was tough to find any outside the big-name authors and popular book series. It was then we realised we wanted to create Cureadosity – a no fuss way for parents and carers to receive books to enjoy with their kids!

As a whole business and team, our core values are quality and inclusivity. Our book choices reflect the world we live in and our customer base; we support marginalised authors (LGBTQ+ and BAME) where possible, and strive to feature UK-based authors as much as possible. We know our customers appreciate our diverse choices.

We are interested in hiring someone who has a genuine passion for books and who aligns with our brand, values and book choices.

 

Job: Bookkeeper

This job is for the role of a bookkeeper, initially for 5-10 hours a week at an hourly rate based on experience (minimum relevant living wage for the area the candidate resides). The role will work on both Illumicrate and Cureadosity. We’re very open to someone coming in with fresh ideas about how we manage our processes. As well as the roles and responsibilities outlined below, you can be as involved with our book selections and project planning as you wish. This role is open to UK residents or those with the right to work in the UK only.

Roles and responsibilities

  • Managing the accounts payable and receivable
  • Handling supplier invoices.  Ensuring all invoices are received and coded to the appropriate project
  • Setting up payments on the bank to be approved by CEO
  • Reconciling bank transactions on a weekly basis
  • Maintaining company ledgers on a regular basis
  • Preparing purchase orders in accordance with requests for goods, and maintaining a tracking schedule
  • Preparing information for VAT returns
  • Providing administrative and clerical support as needed
  • Any other additional bookkeeping duties

Skills and qualifications

  • Experience as a bookkeeper or similar role
  • Knowledge of accounting principles
  • Ability to work with accounting software (Currently using QuickBooks, but may change in future)
  • Strong organisational skills
  • Attention to detail
  • Ability to manage time around other commitments and meet deadlines
  • Interest in the book community

To apply, send us an email cover letter and attached your CV to [email protected]. Use the subject: BOOKKEEPER APPLICATION. Make sure you include:

  • Your full name, location, and a confirmation that you are over 18
  • Your personal social media links (optional)
  • Details of previous bookkeeping experience
  • Your answer to the question: ‘what do you feel you can bring to this role?’

Job: Social Media

This job is for the role of a social media manager, initially for 5-10 hours a week at an hourly rate based on experience (minimum relevant living wage for the area the candidate resides). The role will work on both Illumicrate and Cureadosity. The position will start off small, but our hope is that as we grow, so does your role, and we’re very open to someone coming in with fresh ideas about how we should be engaging with our followers and customers. As well as the roles and responsibilities outlined below, you can be as involved with our book selections and project planning as you wish. This role is open to applications anywhere in the world.

Roles and responsibilities

  • Be responsible for the majority of the day to day posting and engagement on social media channels for Illumicrate and Cureadosity, outside of posting about new products/monthly themes and reveals
  • Oversee the running of Illumicrate monthly readalongs
  • Run, promote and select the winners for Illumicrate photo challenges
  • Create ‘mood board’ stories for each Illumicrate monthly theme and special edition box
  • Design stories for each Illumicrate monthly theme, special edition box, and exclusive book with information & including reveals
  • Create Instagram stories & reels outside of advertising products, with the aim of audience engagement
  • Explore other social media/community avenues & projects
  • Take and edit own photos, if required
  • Customer support, if required
  • Any other additional social media related work, as required

Skills and qualifications

  • Not necessarily looking for people with degrees or professional experience
  • Someone who manages their own social media well and feels confident translating that to our brand
  • Experience building an online community and engagement
  • Ability to manage time around other commitments
  • Member of the book community
  • Experience in Facebook and Instagram marketing beneficial, but not required

To apply, send us an email cover letter and attached your CV to [email protected]. Use the subject: SOCIAL MEDIA APPLICATION. Make sure you include:

  • Your full name, location, and a confirmation that you are over 18
  • Your personal social media links or social media links of other accounts you manage
  • Your answer to the question: ‘what do you feel you can bring to this role?’
  • An example social media post for Illumicrate (Instagram, Facebook Twitter thread)

Job: Customer Support

This job is for the role of customer support, initially for 5-10 hours a week at an hourly rate based on experience (minimum relevant living wage for the area the candidate resides). The role will work on both Illumicrate and Cureadosity. We’re looking for someone who feels confident handling complex customer support issues. As well as the roles and responsibilities outlined below, you can be as involved with our book selections and project planning as you wish. This role is open to UK residents or those with the right to work in the UK only.

Roles and responsibilities

  • Leading on customer service emails
  • Provide customers information on our products and services
  • Resolve any issues accurately and effectively
  • Manage customer support team schedules and coverage
  • Liaising with our shipping and fulfillment providers when necessary

Skills and qualifications

  • Background and experience in customer services, specifically online/remote customer service
  • Ability to manage a small team
  • Ability to manage time around other commitments
  • Patience, empathy and good problem solving
  • Willing to show initiative and have good instincts, because you won’t always know the answer
  • Great interpersonal skills
  • Ability to apply what you know to different scenarios would be very helpful
  • Interest in the book community

To apply, send us an email cover letter and attached your CV to [email protected]. Use the subject: CUSTOMER SERVICE APPLICATION. Make sure you include:

  • Your full name, location, and a confirmation that you are over 18
  • Your personal social media links (optional)
  • Details of previous customer service experience
  • Your answer to the question: ‘what do you feel you can bring to this role?’